Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
excessive identification requirements and long wait times for check cashing
The branch lobby is dirty and presents a fire safety hazard.
monthly maintenance fees charged for low account balances
Bank staff repeatedly mishandled estate account closure and check issuance paperwork.
excessive documentation requirements for closing a deceased relative's account
Long wait times and rude customer service staff.
Long wait times and slow service at the bank branch.
Staff were rude and failed to open a new account.
Bank refused payment due to expired ID and staff was sarcastic
Staff provided unprofessional service and inconsistent wait times for customers.
Poor customer service and loitering issues at the bank branch.
Customer waited two hours due to poor communication regarding appointment policy.
Long ATM lines and untrained, unknowledgeable branch staff.
Staff allowed other customers to skip the line ahead of customer.
Teller refused to accept a coin deposit for the account.
inefficient staff and long wait times for account opening
The bank branch is unorganized and unclean.
Long wait times due to insufficient staffing at the bank branch.
Long wait times and unhelpful, rude staff members.
branch is overcrowded with long wait times and insufficient space