Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank staff were unable to answer customer questions.
staff members were discriminatory and unhelpful to the customer
staff were unhelpful and exhibited discriminatory behavior
Staff lacks knowledge and takes too long to explain processes.
Bank staff refused to open an account despite being available.
Staff at this branch lack knowledge and provide unhelpful service.
Bank staff refused to cash a check after initial confirmation
customer experienced long wait times and alleged discriminatory service practices
Customer experienced discriminatory service and was denied business account opening.
ATM machines are broken and teller wait times are excessive.
The bank manager and a teller displayed poor customer service attitudes.
Staff member provided inefficient service during a coin deposit transaction.
Bank staff provided rude and unprofessional customer service
Bank branch closed before the posted closing time
Customer experienced discrimination by a bank representative while opening an account.
Bank employee made inappropriate and judgmental comments to a client.
staff refused to assist with setting up a retirement plan
consistently long wait times at the bank branch
Long wait times due to insufficient staffing at the bank branch.
Long wait times due to insufficient number of bank tellers.