total experiences
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Bank staff misdirected a deposit and refused to accept accountability.
Staff compromised customer safety and failed to address unprofessional behavior.
Bank manager refused to provide access to customer funds
Bank teller was rude and initially refused to provide requested currency.
Bank employee provided rude customer service and displayed a poor attitude.
Inconsistent enforcement of identification policies and poor customer service experience.
Bank incorrectly claims a paid-off car loan remains outstanding
Staff refused service to a minor with valid identification.
Staff failed to call customer after promising to notify them
The bank branch facility is not clean.
Long wait times due to insufficient staffing at the bank branch.