Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank branch closed earlier than the posted operating hours
Long wait times and poor staff attitude at the branch.
Lack of security and obstructed access due to unauthorized individuals inside.
Staff refused to verify and cash a check.
Financial advisor failed to provide adequate communication and portfolio management…
Staff refused to exchange a damaged bill based on incorrect policy.
Excessive wait time despite lack of customers
Bank ignores scheduled appointments in favor of walk-in customers.
Long wait times due to insufficient staffing at the bank branch.
Bank refused to cash a check without an existing account.
Excessive wait times on the phone due to understaffing
Long wait times due to insufficient open teller windows.
unauthorized fees, privacy concerns, and lack of temporary ATM cards
Staff refused to print a bank statement in English.
Bank staff allegedly facilitating unauthorized account access and fraudulent transactions.
The bank branch has no working air conditioning.
Long wait times and conflicting information provided by bank staff.
Staff member was rude and caused delays leading to parking fines.
excessive wait times due to insufficient staffing at bank branch