Between really bad and never again.total experiences
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Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Customer waited one hour without receiving assistance from staff
Teller refused to cash a valid city check
dissatisfaction with the service provided by management staff
Bank staff exhibit unprofessional behavior and slow service speed.
Difficulty opening a new bank account at the branch
branch closure prevents access to in-person banking services
Long wait times due to insufficient staff at the window.
Customer unable to reach support via phone
Customer experienced a long wait time at the bank branch.
Long wait times and unprofessional staff behavior during customer service interaction.
Excessive wait times and unprofessional, dismissive staff behavior at branch.
Staff member was disrespectful and unavailable for assistance
Bank staff provided unhelpful and rude customer service