Chase Bank

Manager displayed unprofessional behavior and refused to explain account flagging policy.

Lack of security presence and panhandlers on bank premises

ATM is frequently out of cash and software is slow

Bank tellers and management are perceived as rude and unhelpful.

bank charges excessive fees and provides aggressive customer service

Customer waiting over an hour for scheduled appointment with unresponsive staff.

Bank staff provided rude service to a business account holder.

Staff lacked knowledge regarding brokerage accounts and was late for appointment.

unmotivated staff with poor attitudes and poor facility maintenance