Chase Bank

Chase Bank

💳 Finance & Insurance · 3500 S King Dr · Chicago

NeverAbsolutely not. I’d never go back, buy again, or use them again.
24

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NopeCustomer ServiceFrom Google Reviews
Dec 21, 2025

ATM access was unavailable after 8pm

NeverCustomer ServiceFrom Google Reviews
Jan 13, 2025

Security guard failed to monitor the ATM area during customer use

NeverMisleading & FraudFrom Google Reviews
Jul 10, 2024

Customer alleges employee theft of funds from an ATM.

NopeBilling & ChargesFrom Google Reviews
Apr 21, 2024

High minimum monthly income required to maintain a bank account.

NeverCustomer ServiceFrom Google Reviews
Oct 17, 2023

Account closed repeatedly due to discriminatory nationality-based verification…

NeverStaff BehaviorFrom Google Reviews
Aug 21, 2023

Staff member failed to provide necessary instructions during a check deposit.

NeverCustomer ServiceFrom Google Reviews
Oct 10, 2022

The bank branch is inaccessible to customers.

NeverStaff BehaviorFrom Google Reviews
Jun 6, 2022

Inconsistent information provided by bank branch staff

NeverMisleading & FraudFrom Google Reviews
Apr 27, 2022

Customer alleges the bank is a scam

NeverWait & DelaysFrom Google Reviews
Dec 29, 2020

Long wait times due to understaffing at the bank branch.

NeverTechnical IssueFrom Google Reviews
Dec 19, 2020

Broken ATM door access and safety concerns regarding unauthorized individuals sleeping…

NeverTechnical IssueFrom Google Reviews
Sep 19, 2020

ATM machine is non-functional and has significant processing delays

NeverCleanliness & HygieneFrom Google Reviews
Feb 25, 2020

The ATM room floor is filthy and smells of urine.

NeverStaff BehaviorFrom Google Reviews
Jun 9, 2019

Staff requested sensitive personal information on paper during identity verification.

NeverWait & DelaysFrom Google Reviews
Feb 20, 2018

Long wait times due to insufficient bank teller staffing.

NeverWait & DelaysFrom Google Reviews
Feb 16, 2018

Long wait times and rude staff during notary service.

NeverWait & DelaysFrom Google Reviews
Feb 3, 2018

Customer experienced excessive wait times to see a bank representative.

NeverCleanliness & HygieneFrom Google Reviews
Jan 8, 2018

homeless individuals occupying the bank ATM area creating safety concerns

NeverCustomer ServiceFrom Google Reviews
Jun 21, 2017

Difficulty reaching staff and poor appointment management at the branch

NeverWait & DelaysFrom Google Reviews
May 31, 2017

Long wait times due to insufficient staffing and reduced ATM access.