Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank cancelled appointment without notification and provided poor service
Drive-through ATM machines were not functioning properly.
Staff refused to assist customer without a prior appointment
Bank teller allegedly shorted customer on a cash transaction
Bank failed to update account causing missing Social Security checks
Bank failed to secure funds or provide a refund for theft.
The bank branch failed to open at the scheduled time.
Bank allowed unauthorized account access despite prior notification of financial abuse.
The branch manager is rude and unhelpful.
Staff lacked name tags and provided poor customer service.
Multiple ATMs at the drive-thru were out of service.
Excessive wait times due to inefficient staff assistance for other customers.
Limited drive-thru teller services and broken ATM machines.
Staff provided incorrect information regarding notary availability at the branch.
Bank staff repeatedly allowed unauthorized withdrawals from a customer account.
Excessive wait time at the drive-thru window for a check deposit.
Staff member displayed unprofessional behavior and poor communication skills.
Excessive wait time at the bank drive-thru