total experiences
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Staff failed to provide assistance with website issues at the branch.
The bank lobby lacks adequate air conditioning.
Staff exhibited discriminatory behavior and questioned the customer's credentials.
The bank branch is frequently closed during business hours.
Staff failed to honor a scheduled appointment time.
Bank teller made unprofessional and insulting comments regarding customer account balance.
Teller displayed rude and disrespectful behavior toward the customer.
Staff displayed unprofessional behavior and failed to maintain customer privacy.
Bank staff member was rude and unprofessional during customer interaction.
Long wait times for teller services at the bank.