Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Inflexible in-person requirements for opening additional business accounts
Parking is difficult and the ATMs are frequently malfunctioning.
Customer waited thirty minutes only to be denied service without appointment.
Bank refused to accept loose dollar coins for deposit
Banker displayed rude and dismissive behavior toward the customer.
ATM operating hours are too limited for the neighborhood.
customer unable to reach a representative through the automated phone system
Bank staff refused to cash a valid check for the customer
Staff member was rude to customer waiting in the lobby
Staff ignored customer and prioritized another client after a long wait.
staff refused account opening and website contains technical bugs
Bank failed to process tax payment correctly and ignores customer inquiries.
Customer service phone line is unreachable and disconnected automatically.
Staff member lied about employee availability and prevented access to appointment.
Teller failed to inform customer of currency exchange limitations before waiting.
Bank staff provided poor service and abandoned the customer during assistance.
Bank manager refused to activate debit card despite valid identification
Long wait times and broken ATM at the bank branch.
The bank location lacks dedicated customer parking facilities.
Bank shredded debit card without notifying the customer