Chase Bank

ATM touch screen is unresponsive during deposit attempt

Customer is closing accounts due to the branch manager's behavior.

Bank refused to notarize document due to account and signature requirements

Long wait times due to insufficient staffing during a holiday weekend.

The bank location has poor customer service and unresponsive phone lines.

Staff refused to notarize identification despite prior confirmation.

Long wait times due to insufficient teller staffing.

Teller provided incorrect cash amount and refused to issue a refund

Bank charged a fee to cash a check for non-account holders.