Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff failed to process a check deposit correctly.
Inflexible appointment scheduling and lack of walk-in availability
Excessive wait times at the bank location.
Customer waited an hour only to be denied service without appointment
Bank staff refused to honor appointments and ignored customers.
Manager refused to assist customer during a scheduled appointment
Customers are being targeted for robbery outside the bank branch.
Staff exhibited discriminatory behavior and unprofessional conduct toward customers.
Employee was rude and unpleasant during the customer interaction.
Staff failed to assist and were rude to the customer.
Banker left early despite posted hours preventing account opening
Bank staff are unable to access customer account information.
Staff member repeatedly makes errors processing deposits and causes long wait times.
Banker refused to assist customer with name change before lunch break.
Bank failed to return funds and provided unprofessional customer service
Bank teller displayed unprofessional behavior regarding customer identification
Bank branch refused service before official closing time
Customers experienced long wait times and unfair service prioritization.
Excessive wait times at the bank drive-through due to understaffing.
Slow customer service and lack of public restroom facilities.