total experiences
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The bank branch refused to allow customer access to the restroom.
Bank staff was rude and impatient during an account opening appointment.
Customer waited forty-five minutes for service and left.
Bank staff displayed rude and unprofessional behavior toward customers.
Long wait time due to staff failing to process appointment request.
Understaffed branch with rude employees and incorrect cash handling
Bank withheld large deposit and failed to transfer funds to account.
ATM failed to credit deposited cash and bank denied refund
Banker cancelled scheduled meeting without providing any prior notice
Staff unable to provide medallion stamp and poor queue management
Bank staff and spouse harassed customer for money inside the branch
Long wait times due to reduced teller availability after branch renovation
ATM failed to dispense cash and staff provided poor service
Excessive wait time due to lack of available staff
Bank staff provided poor service and refused to assist with card issue.
Bank staff provided poor service and refused to open an account.
Bank staff refused to open an account due to staffing shortages
The ATM lobby was unsanitary and lacked security presence.
Long wait times and rude security staff at the bank branch.
The bank branch failed to resolve a missing money issue.