Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Banker falsely accused customer and disclosed private information to opposing party.
excessive verification requirements prevent access to funds and unresponsive customer…
ATM machines at this location are frequently non-functional.
ATM machines failed to accept cash deposits
Unauthorized withdrawals from account were not resolved by the bank.
Inconsistent check holding policies and poor customer service interactions.
ATM machines at this location are frequently out of service
Bank refused to resolve unauthorized transactions resulting in negative account balance
ATMs frequently fail to accept cash deposits due to technical issues.
Staff member exhibited unprofessional behavior and racial profiling toward a customer.
Staff provided misleading information regarding loan eligibility and pressured customer…
Bank deposited cash into the wrong account and ATMs were broken.
Staff refused to open a new account due to time constraints.
Bank staff failed to provide assistance beyond standard policy
excessive wait times due to understaffing at the bank branch
ATM was out of service and staff was unhelpful
Long wait times due to insufficient staffing on a Saturday.
ATM was unable to process cash deposits during the night.
Bank employee refused to open an account for the customer
unexpected debit card usage fees and account charges