Chase Bank

Chase Bank

πŸ’³ Finance & Insurance Β· 3501 Lafayette Rd Β· Indianapolis

NeverAbsolutely not. I’d never go back, buy again, or use them again.
15

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Jul 30, 2026

Customer waited two hours only to be denied service at closing.

NopeCustomer ServiceFrom Google Reviews
May 12, 2026

Bank threatened account closure due to a check deposit error.

NopeTechnical IssueFrom Google Reviews
Mar 23, 2026

ATM at this location is frequently non-functional

NeverCustomer ServiceFrom Google Reviews
Aug 1, 2025

Bank refused to accept a third-party deposit.

NeverCustomer ServiceFrom Google Reviews
May 10, 2025

Excessive wait time and restrictive policies for purchasing change

NeverOtherFrom Google Reviews
Jan 27, 2025

The American flag outside the bank is torn and poorly maintained.

NeverCustomer ServiceFrom Google Reviews
Aug 5, 2024

Bank cancelled appointment without prior notice despite multiple confirmations.

NeverCustomer ServiceFrom Google Reviews
Mar 6, 2024

branch lacks loan officers and customer service is difficult to reach

NeverWait & DelaysFrom Google Reviews
Sep 30, 2023

Long wait times and limited teller services at the branch.

NeverWait & DelaysFrom Google Reviews
Jul 7, 2021

insufficient staffing levels causing long wait times at the bank

NeverWait & DelaysFrom Google Reviews
Mar 30, 2021

insufficient staff and long wait times for paperwork

NeverWait & DelaysFrom Google Reviews
Dec 21, 2019

Customer waited two hours for service at the bank.

NeverWait & DelaysFrom Google Reviews
Nov 13, 2019

Excessive wait times due to understaffing and poor service.

NeverWait & DelaysFrom Google Reviews
Jun 7, 2016

Excessive wait times due to reduced teller windows and understaffing.

NopeWait & DelaysFrom Google Reviews
Dec 1, 2015

Long wait times due to insufficient open counters at bank branch.