total experiences
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The bank failed to answer multiple phone calls regarding lost property.
Chase bank failed to provide assistance to a long-term customer.
Automated phone system and lack of overdraft notifications causing fees.
ATM is unavailable outside of standard business hours
The bank ATM is consistently out of service.
Staff ignored customer and left for lunch during a long wait.
Inaccessible ATM locations and limited banking hours prevent cash deposits.
The drive-through and walk-up ATMs are consistently non-functional.
Drive-thru closed before the posted business hours
The bank's ATMs have been out of service for two weeks.
Bank branch is frequently closed and ATM equipment is non-functional.
ATM is inaccessible outside of standard business hours
ATM operating hours do not match the posted schedule
The drive-up ATM is frequently out of order.
Bank threatened to lock account due to out of state transaction
ATMs are frequently broken or out of cash at this location.
ATMs at this location have been non-functional for over a month.
long wait times and unhelpful staff regarding account setup
ATM machines at multiple branches are frequently out of service
ATM access is restricted when the bank branch is closed