Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank teller was rude and unprofessional during a drive-thru deposit.
Branch staff refused to accept coin deposits from a customer.
Bank reduced credit limit without notice causing declined automatic payments.
Teller refused to assist with debit card design change
Rude customer service and excessive branch traffic
The bank no longer provides coin counting services for customers.
Both drive-through ATMs are out of service.
inability to contact branch manager directly or schedule timely appointments
staff engaged in racial profiling and discriminatory service practices
ATM failed to credit deposited cash to the account
Staff were unprofessional and caused a two hour wait for service.
intrusive questioning during the bank account opening process
Bank failed to process mortgage application and offers low interest rates
Teller ignored fraud alerts allowing unauthorized check cashing and account drainage
The bank entrance location causes difficult access due to traffic.
ATM failed to return cash deposit and staff are unresponsive
The ATM is frequently out of service.