Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
The bank has transitioned to a self-service model with low interest.
The bank does not provide restroom access for customers.
Bank staff are unfriendly and refuse customer access to the restroom.
inability to reach a human representative for customer service
excessive wait time and poor staff efficiency at bank branch
Long wait times despite available staff members
staff failed to assist customers at two bank locations
excessive wait times at the drive thru window
Bank staff cannot resolve frozen account issues due to poor support
bank refused to issue money order to non-account holder
The bank repeatedly missed scheduled appointments and lacked necessary preparation.
Staff member entered incorrect account number on deposit slip
Staff member was rude and discriminatory regarding customer appearance