Chase Bank

Chase Bank

πŸ’³ Finance & Insurance Β· 19525 Northpark Dr Β· Kingwood

Nope to NeverBetween really bad and never again.
18

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jan 16, 2026

Customer received poor service from branch staff during a deposit.

NeverCustomer ServiceFrom Google Reviews
Dec 4, 2025

Bank staff refused service before the posted closing time.

NeverCustomer ServiceFrom Google Reviews
Aug 2, 2025

Customer experienced poor service and unfair wait times at the bank.

NeverCustomer ServiceFrom Google Reviews
Feb 16, 2024

Chase Bank does not provide coin counting machines for customers.

NoCustomer ServiceFrom Google Reviews
Jan 17, 2024

Customer was redirected to online services instead of receiving in-person assistance.

NeverStaff BehaviorFrom Google Reviews
Nov 1, 2023

Lack of Spanish-speaking staff and inefficient handling of payment delays.

NeverCustomer ServiceFrom Google Reviews
Sep 21, 2023

Staff refused to provide notary services despite previous history.

NeverTechnical IssueFrom Google Reviews
Sep 4, 2023

ATMs at the bank location are currently non-functional

NeverStaff BehaviorFrom Google Reviews
Jun 7, 2023

Manager repeatedly places unreasonable holds on customer deposits

NeverTechnical IssueFrom Google Reviews
Jan 31, 2023

ATMs at this location are consistently out of service

NeverCustomer ServiceFrom Google Reviews
Jan 14, 2023

bank failed to call to confirm appointment after system outage

NeverCustomer ServiceFrom Google Reviews
Oct 27, 2022

Bank branch closed without providing an estimated reopening time

NopeTechnical IssueFrom Google Reviews
Sep 29, 2022

ATMs are frequently broken and the branch is often closed.

NopeStaff BehaviorFrom Google Reviews
Aug 11, 2022

Staff provided incorrect financial information and failed to return urgent calls.

NeverCustomer ServiceFrom Google Reviews
May 14, 2022

Staff refused to open account and failed to honor appointments

NeverCustomer ServiceFrom Google Reviews
Jan 31, 2022

Staff refused to assist with requests and claimed no openings.

NopeTechnical IssueFrom Google Reviews
Aug 14, 2021

ATM at the bank location is broken and non-functional

NeverWait & DelaysFrom Google Reviews
Aug 9, 2021

excessive wait times for bank appointments to open or close accounts