total experiences
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Customer received poor service from branch staff during a deposit.
Bank staff refused service before the posted closing time.
Customer experienced poor service and unfair wait times at the bank.
Chase Bank does not provide coin counting machines for customers.
Customer was redirected to online services instead of receiving in-person assistance.
Lack of Spanish-speaking staff and inefficient handling of payment delays.
Staff refused to provide notary services despite previous history.
ATMs at the bank location are currently non-functional
Manager repeatedly places unreasonable holds on customer deposits
ATMs at this location are consistently out of service
bank failed to call to confirm appointment after system outage
Bank branch closed without providing an estimated reopening time
ATMs are frequently broken and the branch is often closed.
Staff provided incorrect financial information and failed to return urgent calls.
Staff refused to open account and failed to honor appointments
Staff refused to assist with requests and claimed no openings.
ATM at the bank location is broken and non-functional
excessive wait times for bank appointments to open or close accounts