total experiences
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Employee provided slow and unprofessional service at the bank branch.
Staff member displayed unprofessional and disrespectful behavior toward a customer.
Manager refused service and treated long-term customer with disrespect
Bank staff failed to assist with opening a business account.
Long wait times and unhelpful staff when opening a business account.
Limited operating hours prevent account and loan payments.
Customer alleges discriminatory treatment by staff based on race.
Staff members follow the customer around the branch during transactions.
Banker failed to process account bonus and did not return calls
Bank delayed clearing an IRS check and provided inconsistent information.