Chase Bank

Chase Bank

πŸ’³ Finance & Insurance Β· 1601 N 7th St Ste 140 Β· Phoenix

NeverAbsolutely not. I’d never go back, buy again, or use them again.
20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Mar 14, 2026

Long wait time due to limited ATM availability

NeverCustomer ServiceFrom Google Reviews
Apr 30, 2025

Staff refused requested notary service and displayed unprofessional behavior.

NeverMisleading & FraudFrom Google Reviews
Apr 4, 2025

Bank employee allegedly used customer information to attempt financial fraud.

NeverWait & DelaysFrom Google Reviews
Jul 3, 2024

Excessive wait times and limited ATM access at bank location.

NeverCustomer ServiceFrom Google Reviews
Mar 22, 2024

Bank provided incorrect foreign currency and failed to fulfill specific request.

NeverCustomer ServiceFrom Google Reviews
Nov 16, 2023

Long wait times and difficulty retrieving funds after closing account

NeverTechnical IssueFrom Google Reviews
Sep 3, 2023

Bank card access and drive-thru ATM are frequently non-functional.

NeverWait & DelaysFrom Google Reviews
Aug 3, 2023

Customer experienced excessive wait times for a check deposit.

NeverWait & DelaysFrom Google Reviews
Feb 24, 2023

Only one of four drive-up lanes is operational

NeverCustomer ServiceFrom Google Reviews
Jul 1, 2022

Long wait times and poor customer service at this location.

NeverStaff BehaviorFrom Google Reviews
Oct 29, 2021

Staff were rude and unhelpful regarding account cancellation and unauthorized charges.

NeverWait & DelaysFrom Google Reviews
Aug 21, 2020

The bank branch has consistently long customer wait times.

NeverCustomer ServiceFrom Google Reviews
Apr 21, 2020

The bank branch closes earlier than the posted business hours.

NeverWait & DelaysFrom Google Reviews
Jun 14, 2019

excessive wait time due to understaffing and lack of customer service

NeverStaff BehaviorFrom Google Reviews
Oct 5, 2018

Long wait times and insecure pin pad at bank branch

NeverWait & DelaysFrom Google Reviews
Jun 4, 2018

Long wait times due to insufficient teller staffing

NeverWait & DelaysFrom Google Reviews
Sep 29, 2017

Long wait times due to reduced customer service staffing.

NeverWait & DelaysFrom Google Reviews
Jun 18, 2016

Long wait times due to understaffing at the bank branch.

NeverStaff BehaviorFrom Google Reviews
Apr 25, 2016

Bank tellers were rude and refused to provide change.

NeverWait & DelaysFrom Google Reviews
Dec 15, 2015

customer waited thirty minutes without assistance from available staff