Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Bank staff refused to print necessary paperwork for a notary service.
The branch is dirty and the drive-thru facilities are non-functional.
The bank branch closes earlier than the advertised business hours.
Banker lacked training and manager was absent for scheduled appointment.
Bank staff refused to open an account due to racial discrimination
The bank ATMs are currently non-functional.
ATMs are frequently unavailable for customer use
Long wait times and unprofessional staff behavior observed at the bank.
customer unable to reach staff by phone for inquiry
Customer unable to reach staff to schedule notary appointment
Customer alleges discriminatory behavior by bank staff.
Excessive account opening delays and inconsistent document requests by branch staff.
The bank staff avoids direct customer interaction by directing clients to ATMs.
ATM failed to dispense cash while deducting funds from EBT card.
The branch has poor customer service and ineffective management.
insufficient staff, long wait times, check limits, and excessive bank fees
ATM failed to process paycheck deposit and manager refused to assist
Long wait times and limited staff availability for customer service.
Lack of privacy and poor sanitation at self-service banking location.
ATM deposit error caused loss of funds and lengthy recovery process