Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff refused notary service and manager failed to respond to complaint.
Employee displayed a bad attitude and provided poor customer service.
Poor customer service provided by the drive thru teller
Bank staff were rude and unprofessional toward customers.
Staff member provided poor customer service and lacked professional respect.
Staff exhibited rude and unprofessional behavior toward the customer.
Excessive wait times prevented opening a new business account.
Bank manager was rude to customer reporting account fraud
New bank accounts were repeatedly restricted without sufficient justification.
Bank manager refused service and threatened to close existing accounts.
Staff refused to assist with opening a new bank account.
Banker refused service without an appointment despite lack of other customers.
Lack of staff availability and long wait times for customers.
Bank staff provided incorrect information regarding money order fees and card replacement.
Excessive bank fees and poor customer service support
Bank staff exhibit unprofessional behavior and poor attitudes.
Dissatisfaction with bank policies leading to account closure
Long wait time at drive-thru and unresponsive teller service.
decline in service quality following a change in branch management
Staff member was rude and unhelpful during the customer interaction.