Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Unprofessional staff behavior and discriminatory treatment reported at bank branch.
Bank staff made deposit errors and provided poor management assistance.
Excessive wait times and poor management at the bank branch.
Bank staff was rude and unable to locate customer account
Bank failed to process account addition and cancelled appointment without notice.
Customer waited thirty minutes despite having a scheduled appointment.
Customer unable to contact branch regarding a lost bank card.
The branch consistently refuses to provide notary services to customers.
ATM malfunctions and unexpected branch closure prevent access to funds.
Bank failed to process deposited check and caused account overdraft
ATM and card-access door are frequently broken and non-functional
bank staff failed to update address correctly after multiple attempts
The walk-in ATM has been broken for several weeks.
Broken security door and non-functional ATM at bank branch.
ATM machines at the branch are consistently non-functional
Branch staff refused to disclose savings account rates over the phone.
The bank charges an eight dollar fee to cash checks.
Long wait times and poor customer service from bank staff.
Insufficient staffing leads to long wait times at the bank counter.
Staff refused to accept valid temporary identification for account access