Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
customer unable to reach branch or support via telephone
Staff provided incorrect information regarding cashier check deposit policies.
Frequent technical issues with scanners and ATMs at this branch.
staff unable to process estate account after multiple attempts
Notary staff improperly read the contents of a private document.
The bank drive-through service is excessively slow.
Staff failed to inform customer about the required appointment policy.
Inconsistent appointment scheduling and poor customer service at bank branch
Staff unable to assist with account opening despite scheduled appointment.
Banker refused service due to citizenship status and poor attitude
Customer charged a fee for expedited card replacement due to malfunction.
Bank refuses to process legal documentation for estate account access.
Bank closed account without notice due to inactivity
branch staff failed to process documents or respond to follow-up inquiries
Staff incorrectly claimed an appointment was required to open an account.
Slow service, broken ATMs, and high staff turnover.
Staff ignored the customer and refused to provide assistance.
staff refused to assist with account name change without an appointment
Customer received a counterfeit bill from a bank withdrawal
Staff member was unprofessional and failed to answer account questions.