Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Long wait time at the drive thru despite no other customers
Teller refused to cash check and exhibited discriminatory behavior
Customer unable to access new bank account due to missing information
Customer waited an hour for notary services despite having an appointment.
Customer required an appointment for a simple banking inquiry
The drive-through ATM is consistently broken causing long indoor wait times.
The bank manager provided rude and rushed customer service.
ATM failed to process cash deposit and staff provided incorrect support
Bank employee provided rude service and failed to address policy concerns.
Bank employee displayed unprofessional and rude behavior toward the customer.
Bank manager exhibited unprofessional and rude behavior toward a customer.
Long wait time despite being told no appointment was needed
Staff are uncoordinated, provide misinformation, and ATM is frequently out of order.
Excessive wait time at the drive-through due to understaffing.
Bank staff failed to explain the full debit card activation process.
Bank charged fees for receiving wire transfers and held deposited funds.
Bank manager was unprofessional and dismissive during a customer interaction.
Customer experienced long wait times due to insufficient staffing at branch.
Bank staff failed to provide privacy for a large cash withdrawal.
The bank branch has slow service and lacks welcoming staff.