Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Difficulty experienced while attempting to cash a check
Teller provided inaccurate information and displayed dismissive behavior regarding…
Excessive wait time at the bank drive-thru
Branch manager failed to resolve bonus issue and ignored follow-up requests
Customer required an appointment for a simple inquiry.
Bank staff were unhelpful and rushed the account opening process.
Bank teller was rude and unprofessional during a check deposit transaction.
The bank charged a fee to cash their own check.
Customer experienced excessive wait times and poor service from bank staff.
Staff ignored customers and failed to provide requested banking services.
The bank charges a ten dollar fee to cash small checks.
Teller refused to provide change and denied access to a supervisor.
Staff failed to update name on cards and phone support unresponsive.
Long wait time due to understaffing at the bank branch.
The bank drive-thru service is excessively slow.
Staff refused to provide notary services to a bank customer.
Inability to schedule a branch appointment for account opening
Staff refused to assist with account setup or scheduling appointments.
Customer waited twenty minutes past scheduled appointment time without staff assistance.
Long wait times due to staff failing to assist customers