Chase Bank

Chase Bank

πŸ’³ Finance & Insurance Β· 555 W Capitol Expy Β· San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
15

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverMisleading & FraudFrom Google Reviews
Apr 3, 2026

ATM failed to dispense cash after account deduction

NeverCustomer ServiceFrom Google Reviews
Jun 24, 2025

Bank employee refused to cash check and voided the endorsement

NeverStaff BehaviorFrom Google Reviews
Jan 18, 2025

Bank staff were unhelpful and the manager refused to identify herself.

NeverTechnical IssueFrom Google Reviews
Oct 13, 2024

ATM machines are frequently non-functional for deposits and withdrawals.

NeverMisleading & FraudFrom Google Reviews
Jul 9, 2024

ATM deposit not recorded by the bank

NeverCustomer ServiceFrom Google Reviews
Jun 21, 2024

Staff refused to open a savings account near closing time.

NeverStaff BehaviorFrom Google Reviews
Nov 24, 2023

The bank manager was rude and unhelpful to the customer.

NeverStaff BehaviorFrom Google Reviews
Nov 24, 2023

Bank manager provided poor customer service and unprofessional communication.

NeverStaff BehaviorFrom Google Reviews
Nov 24, 2023

Bank manager exhibited rude behavior and arbitrary decision making.

NeverStaff BehaviorFrom Google Reviews
Nov 24, 2023

The bank manager is disrespectful to customers.

NeverWait & DelaysFrom Google Reviews
Sep 29, 2022

Branch opened late and ATM was non-functional

NeverCustomer ServiceFrom Google Reviews
Oct 28, 2021

Bank staff refused service before the posted closing time.

NeverStaff BehaviorFrom Google Reviews
Oct 4, 2021

Bank staff lacked knowledge regarding I-9 document verification procedures.

NeverBilling & ChargesFrom Google Reviews
Apr 30, 2016

Employee misled customer regarding monthly checking account fees

NeverWait & DelaysFrom Google Reviews
Mar 3, 2016

Long wait times due to insufficient bank teller staffing.