total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Customer experienced discriminatory treatment and unprofessional behavior from bank staff.
Employee displayed unprofessional and rude behavior toward the customer.
Bank places excessive holds on business checks to force wire transfers.
Bank manager restricted security guard from patrolling neighboring businesses.
Manager confiscated money from customer and prohibited helping neighboring businesses.
Branch manager provided incorrect account information causing financial loss.
The branch manager failed to respond to email inquiries.
Staff are inattentive, branch opens late, and ATM is malfunctioning.
The bank is closed and the outdoor ATM is broken.
Bank location lacks staff and coin currency for customers.
Understaffed branch with unhelpful and incompetent employees.
Bank failed to honor a confirmed appointment for the customer.
Untrained staff causing long wait times and providing false information.
The bank did not offer the specific account type requested.