Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Lack of secure indoor deposit access after hours
Staff provided incorrect information regarding automatic loan payment requirements.
ATM screen is broken and not marked as out of order
Staff were rude and denied entry to open an account.
The branch operating hours are unclear to the customer.
Branch staff provided incorrect information and failed to follow up.
Bank teller refused to print a document for a customer.
The branch manager failed to respond to emails and phone calls.
Bank required additional forms to access account after death notification
Limited branch operating hours and staff lack of policy knowledge
Bank staff entered incorrect social security number causing account closure
ATM failed to process deposit and bank refused to assist
Staff refused bathroom access to a customer who had fallen.
Banker provided poor assistance and repeatedly used the incorrect name.
Sensitive client information was visible to the public on computer screens.