total experiences
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Bank staff provided poor communication and delayed notary service.
Staff were unresponsive and refused to assist during weekend hours.
Bank staff repeatedly refused to cash a valid check
Staff provided misinformation and exhibited discriminatory behavior toward customers.
Customer denied account opening and experienced perceived discriminatory service
The bank ATM is non-functional and lacks customer notification.
Branch manager was unavailable and unhelpful during a scheduled appointment.
Customer experienced discrimination and poor service while attempting to open account
Bank branch refuses to accept loose coins for deposit
Customer received a counterfeit bill from the bank branch.
Bank refused to exchange a partially damaged banknote.
The bank provided incorrect information and engaged in discriminatory practices.
Bank staff refused service shortly before closing time
customer waited a long time without receiving assistance from staff
excessive wait times due to staff inefficiency and unprofessional behavior