Chicago Lake Shore Hotel

Hotel building had a bad odor and felt unsafe

Hotel staff are rude and management is unavailable.

Staff enters guest rooms without knocking or permission

hotel room infested with bugs and non-functional room keys

Unsanitary room conditions and safety concerns regarding the hotel environment.

Room amenities and security features were non-functional or missing.

unresponsive staff and malfunctioning smoke detector in hotel room

hotel room had mold, stained carpets, and smelled of smoke

Hotel rooms are dirty, poorly maintained, and staff are unhelpful.

The hotel room was dirty, damp, and infested with ants.

Lack of accessibility, uncomfortable beds, noise, and malfunctioning key cards.

Hotel room was dirty, in disrepair, and had billing issues.

Room condition was poor and customer was overcharged for the stay.

Hotel room was dirty with stained sheets and broken amenities.

Misleading photos, poor cleanliness, unfriendly staff, and inadequate breakfast.

The hotel rooms and common areas were dirty and poorly maintained.

hotel room and common areas were dirty with broken elevator

Room was outdated, dirty, and lacked basic functional amenities.

unresponsive staff and poor room maintenance including plumbing and odor issues

Hotel rooms were dirty, smelled bad, and had outdated furniture.