Chicago Midway International Airport

Gate agent displayed unprofessional behavior and yelled at passengers.

Airport suffers from overcrowding, high food prices, and frequent operational delays.

Elevators and escalators are frequently out of service at the airport.

Excessive wait time for baggage retrieval and poor staff communication.

Inaccurate inventory and difficulty obtaining refunds for unavailable food orders.

The airport facilities are dirty and staff are unprofessional.

Airport bathrooms are dirty and restaurant prices are excessively high.

TSA employee physically shoved a passenger after a verbal confrontation.

Meal vouchers were unusable and airport staff were rude.

Limited dining options, outdated facilities, and frequent flight delays.

Rude staff, outdated facilities, and insufficient bathroom capacity.

lack of restroom privacy and harassment by individuals in baggage claim

insufficient restroom facilities causing long wait times and overcrowding

Frequent flight delays and cancellations during rainstorms at the airport.

Airport suffers from overcrowding, high prices, poor facilities, and technical issues.

Airline forced carry-on check despite available space and fragile equipment.

Customer charged for premium seat but not provided the upgrade

Limited food options available at the airport during evening hours.

Staff refused to allow a small purse in carry-on luggage.

TSA staff were rude and mismanaged the security checkpoint baggage area.