Cinépolis Luxury Cinemas Del Mar

Customer was moved to separated seats without a valid explanation.

The cinema facilities and restrooms are dirty and seats are broken.

Rude staff denied service and broken seat controls.

Staff exhibited discriminatory behavior and inconsistent enforcement of theater food…

Unsanitary facilities, incorrect seating, and unprofessional staff behavior.

Customer experienced racial profiling by a front desk employee.

theater was filthy with debris and broken recliner seats

Poor service, malfunctioning app, and failure to deliver food order.

The theater facilities are dirty, broken, and lack proper air conditioning.

The theater has dirty carpets, sticky furniture, and insect infestations.

The theater seats and cup holders were worn and grimy.

The food and drinks served were poor quality and overpriced.

The theater seating and carpets are dirty and in disrepair.

The theater has dirty carpets and damaged, non-functional seating.

The theater facility is poorly maintained and unclean.

The theater is dirty with damaged seats and poor maintenance.

Consistent delays in movie start times and poor food service delivery.

Theater facilities are dirty, broken, and poorly maintained.

Poor facility maintenance and inadequate customer service at luxury cinema.

Staff failed to provide service or check on customers during movie.