Cinepolis Luxury Cinemas Victory Park

Parking validation does not cover the full duration of two movies.

Food and drink orders were significantly delayed or never delivered.

Slow service and unprofessional staff with an unpleasant odor in theater.

Slow service, incorrect food orders, and unprofessional staff behavior.

The theater is dirty and the air conditioning is not working.

food order was significantly delayed and arrived cold

Poor service, missing food, and refusal to provide a ticket refund.

extremely slow service and poor cleanliness at the cinema

Slow service, dirty glassware, and unprofessional management response.

Poor food quality, lack of merchandise, and rude staff behavior.

Long wait times and incorrect food order during the movie

significant delays in food and drink service during the movie

Slow service, missing drinks, and long wait times for food.

Broken elevators, extreme service delays, and failure to accommodate food allergies.

Theater has poor food quality and worn out seating facilities.

Food arrived late and the theater temperature was uncomfortably warm.

Cold food, rude staff, and unmaintained restroom facilities.

Ordered food never arrived and staff failed to resolve the issue

Distracting staff movement and disruptive audience behavior during the movie.

Poor parking, dirty facilities, slow service, and rude staff.