CityMD Mott Haven Urgent Care
🩺 Health & Wellness · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff failed to provide instructions leading to a voided drug test
Manager displayed unprofessional behavior toward staff in front of patients.
Long wait times for minimal medical treatment provided
Excessive wait times and loud music in the waiting area.
Doctor failed to process required medical test for sick child
Doctor ignored patient symptoms and failed to provide appropriate medical care
Patient received inadequate medical treatment for symptoms during a short visit.
Doctor provided poor medical care and ineffective diagnosis for symptoms.
The doctor was cold and unfriendly during the visit.
Doctor was dismissive and made incorrect assumptions about the patient's health.
Provider exhibited rude and condescending behavior toward the patient.
Staff mistreated service animal owner and incorrectly registered the patient visit.
Doctor failed to send prescription to the pharmacy as promised.
Doctor refused to provide a prescription for existing medication
Excessive wait times for a Covid test at the urgent care.
Staff refuse patients before the advertised closing time.
disorganized management and staff unable to control the patient line