CityMD Mt. Eden Urgent Care
🩺 Health & Wellness · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Medical record mix-up and unauthorized insurance information tampering occurred.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
The clinic does not treat serious medical conditions.
The phone staff member was rude and unprofessional.
Front desk staff denied access to urgent medical care.
Staff violated privacy and anti-discrimination laws during the patient visit.
Long wait times despite having a scheduled appointment
excessive wait times and unnecessary medical procedures for insurance billing
Staff had poor attitudes and the doctor provided inadequate medical attention.
Patient experienced a two-hour wait past the scheduled appointment time.
Long wait times and unprofessional staff behavior
staff members are unprofessional and neglecting their duties
Doctor was dismissive and failed to engage during the consultation.
unprofessional staff behavior and poor communication during medical appointment
Staff denied medical care after a long wait time.
Staff were dismissive and unprofessional during the medical visit.
Doctor provided dismissive care and failed to diagnose knee condition
Staff member hung up the phone during a conversation.
Urgent care facility refused medical service at 9:30 am.
Medical staff provided inadequate examination and failed to perform necessary diagnostic…
Inaccurate online registration information and poor phone customer service.