CityMD Rockaway Urgent Care- Queens

🩺 Health & Wellness · Rockaway Park

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

14%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jun 1, 2026

Doctor provided unprofessional treatment and complained about closing time

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverCustomer ServiceFrom Google Reviews
Apr 2, 2026

Staff refused to verify insurance and ignored the patient for an hour.

NeverStaff BehaviorFrom Google Reviews
Mar 31, 2026

reception staff were distracted by phones and gossiping instead of assisting patients

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverBilling & ChargesFrom Google Reviews
Feb 25, 2026

Incorrect medical coding resulted in an unexpected charge for a note.

Business reply on Google

Hi - We would like to learn more about your visit to continue our commitment to service excellence. Our Billing Department can assist you further. Please feel free to contact our team at 1-908-790-6500 or email us at [email protected]. Thank you.

NeverStaff BehaviorFrom Google Reviews
Jan 8, 2026

Reception staff are unprofessional and uninterested in patient needs.

NeverCustomer ServiceFrom Google Reviews
Jan 6, 2026

Doctor lacked basic knowledge regarding pediatric medication administration

NeverCustomer ServiceFrom Google Reviews
Dec 23, 2025

staff refused medical care and threatened police over room ventilation

NeverWait & DelaysFrom Google Reviews
Nov 4, 2025

excessive wait times despite having a scheduled appointment

NeverCustomer ServiceFrom Google Reviews
Feb 1, 2025

Inconsistent quality of care from medical staff.

NeverBilling & ChargesFrom Google Reviews
Oct 18, 2024

Unexpected billing charges despite insurance coverage and lack of support.

NeverWait & DelaysFrom Google Reviews
Oct 15, 2024

Patient experienced an excessive two hour wait time for medical attention.

NeverCustomer ServiceFrom Google Reviews
Oct 9, 2024

Medical mistreatment and discriminatory behavior by staff

NeverCustomer ServiceFrom Google Reviews
Sep 9, 2024

Patient received an incorrect medical diagnosis from the attending physician.

NeverWait & DelaysFrom Google Reviews
Jul 29, 2024

Long wait time and lack of communication from staff

NeverCustomer ServiceFrom Google Reviews
Mar 29, 2024

Physician assistant refused necessary asthma treatment leading to worsened condition

NeverStaff BehaviorFrom Google Reviews
Mar 1, 2024

Front desk staff attempted to overcharge for services despite having insurance.

NeverCustomer ServiceFrom Google Reviews
Jan 17, 2024

Doctor provided incorrect diagnosis and refused to prescribe necessary antibiotics.

NeverCustomer ServiceFrom Google Reviews
Jul 23, 2023

Excessive wait times and perceived unnecessary testing by medical staff.

NeverMisleading & FraudFrom Google Reviews
Nov 7, 2022

The business allegedly steals cash benefits from Medicaid cards.

NeverWait & DelaysFrom Google Reviews
Dec 27, 2021

Excessive wait times and inadequate medical examination for symptoms.