CityMD Southern Boulevard Urgent Care

🩺 Health & Wellness · Bronx

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

18%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Aug 7, 2026

The doctor provided medication without performing a proper physical evaluation.

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverBilling & ChargesFrom Google Reviews
Aug 2, 2026

facility failed to update insurance information resulting in incorrect billing charges

Business reply on Google

Hi - We would like to learn more about your visit to continue our commitment to service excellence. Our Billing Department can assist you further. Please feel free to contact our team at 1-908-790-6500 or email us at [email protected]. Thank you.

NeverBilling & ChargesFrom Google Reviews
Jul 19, 2026

The clinic overcharged for a copay and refused service.

Business reply on Google

Hi - We would like to learn more about your visit to continue our commitment to service excellence. Our Billing Department can assist you further. Please feel free to contact our team at 1-908-790-6500 or email us at [email protected]. Thank you.

NeverCustomer ServiceFrom Google Reviews
May 30, 2026

Staff performed medical tests without obtaining informed consent from the patient.

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverCustomer ServiceFrom Google Reviews
Dec 16, 2025

Inaccurate diagnosis and incorrect insurance information provided for specialist referral.

NeverStaff BehaviorFrom Google Reviews
Aug 22, 2025

Staff member was rude to a person waiting for a bus.

NeverCustomer ServiceFrom Google Reviews
May 25, 2025

Doctors provide rushed consultations and ineffective repetitive medical treatments.

NeverCustomer ServiceFrom Google Reviews
May 25, 2025

Medical staff provides repetitive and ineffective treatment for patient symptoms

NeverCustomer ServiceFrom Google Reviews
May 1, 2025

The doctor displayed an unprofessional and frustrated demeanor toward the patient.

NeverStaff BehaviorFrom Google Reviews
Mar 29, 2025

Staff exhibited rude behavior and unprofessional conduct toward a patient.

NeverBilling & ChargesFrom Google Reviews
Feb 25, 2025

Patient denied medical care due to inability to pay copay upfront

NeverCustomer ServiceFrom Google Reviews
Nov 29, 2024

Staff made unprofessional comments and refused treatment without a COVID test.

NeverBilling & ChargesFrom Google Reviews
Jun 27, 2024

Unnecessary medical billing and unprofessional staff conduct during drug screening.

NeverCustomer ServiceFrom Google Reviews
Dec 19, 2022

Long wait times and unprofessional staff during a PCR test.

NeverCustomer ServiceFrom Google Reviews
Dec 14, 2022

Doctor misdiagnosed pneumonia as allergies and dismissed severe respiratory symptoms

NeverCustomer ServiceFrom Google Reviews
May 6, 2022

Provider unnecessarily referred patient to emergency room for routine symptoms

NeverCustomer ServiceFrom Google Reviews
Oct 20, 2021

Security denied entry for urgent medical symptoms without an appointment.

NeverCustomer ServiceFrom Google Reviews
Sep 27, 2021

staff caused excessive pain during a covid test procedure

NeverCustomer ServiceFrom Google Reviews
Sep 13, 2021

staff refused medical care for an infant after a long wait

NeverCustomer ServiceFrom Google Reviews
Sep 1, 2021

Clinic refused to perform school physical despite website stating they do.