CityMD Throgs Neck
🩺 Health & Wellness · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Provider failed to examine throat and misdiagnosed a bacterial infection
Medical staff failed to diagnose pneumonia visible on an X-ray.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
The customer received a bill without receiving any medical service.
Business reply on Google
Hi - We would like to learn more about your visit to continue our commitment to service excellence. Our Billing Department can assist you further. Please feel free to contact our team at 1-908-790-6500 or email us at [email protected]. Thank you.
Physician assistant provided inadequate medical examination and dismissed patient symptoms
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
The clinic prescribed the incorrect medication requiring additional costs and visits.
Business reply on Google
Hi - We would like to learn more about your visit to continue our commitment to service excellence. Our Billing Department can assist you further. Please feel free to contact our team at 1-908-790-6500 or email us at [email protected]. Thank you.
Understaffed facility with long wait times and poor sanitary conditions.
Doctor failed to check medical chart for patient allergies
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Doctor provided incorrect medication and failed to perform a proper examination.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Excessive wait times for urgent care x-ray results.
facility failed to send prescriptions to the pharmacy
Receptionist refused service due to missing physical insurance card.
Doctor exhibited unprofessional behavior and caused unnecessary pain during a procedure.
Doctor provided negligent examination and incorrect diagnosis
The doctor displayed rude behavior and poor bedside manner.
Doctor provided unprofessional care and prescribed unnecessary out-of-network medications.
Doctor refused to provide light duty documentation for a wrist injury.
Staff exhibited unprofessional behavior and alleged discriminatory treatment toward the…
inaccurate medical readings provided by office staff
Staff rushed the visit and failed to perform promised medical tests.
The physician assistant was rude and condescending to the patient.