CityMD West 125th Urgent Care

🩺 Health & Wellness · New York

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

18%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 15, 2026

Medical staff made unprofessional and dismissive comments to the patient.

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverCustomer ServiceFrom Google Reviews
Jul 14, 2026

Clinic failed to treat acute urinary retention and charged high fees

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverWait & DelaysFrom Google Reviews
Jul 7, 2026

Patient with severe abdominal pain left unattended for thirty minutes

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverStaff BehaviorFrom Google Reviews
Jun 7, 2026

Staff member allegedly contaminated medication and engaged in threatening behavior.

NeverCustomer ServiceFrom Google Reviews
Apr 27, 2026

Doctor dismissed patient's progressing symptoms and pain.

Business reply on Google

Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.

NeverCustomer ServiceFrom Google Reviews
Feb 9, 2026

Doctor provided rushed, dismissive care and failed to address patient concerns.

NeverStaff BehaviorFrom Google Reviews
Jan 21, 2026

Doctor was rude and dismissive of patient concerns

NeverStaff BehaviorFrom Google Reviews
Dec 20, 2025

Doctor was impatient and physically handled the patient's child.

NeverCustomer ServiceFrom Google Reviews
Nov 18, 2025

Medical negligence led to misdiagnosis of kidney failure and internal bleeding.

NeverBilling & ChargesFrom Google Reviews
Aug 28, 2025

Patient denied urgent medical care due to insurance and payment issues

NeverStaff BehaviorFrom Google Reviews
Jul 23, 2025

Patient reports harassment and discrimination by nursing staff leading to service denial.

NeverCustomer ServiceFrom Google Reviews
Jul 8, 2025

Provider dismissed patient concerns and failed to diagnose a calcified mass.

NeverBilling & ChargesFrom Google Reviews
Apr 28, 2025

billing system error prevented patient from receiving urgent medical care

NeverCustomer ServiceFrom Google Reviews
Mar 26, 2025

Long wait time and lack of clear instructions regarding prescribed medication.

NeverBilling & ChargesFrom Google Reviews
Jan 21, 2025

Patient was overcharged for a visit compared to the quoted price.

NeverCustomer ServiceFrom Google Reviews
May 21, 2024

Patient received dismissive care and felt the consultation was unhelpful.

NeverStaff BehaviorFrom Google Reviews
Sep 17, 2023

Front desk staff denied valid insurance and prevented access to care.

NeverCustomer ServiceFrom Google Reviews
Nov 16, 2022

Patient misdiagnosed due to rushed medical examination and poor staff attitude.

NeverCustomer ServiceFrom Google Reviews
Oct 16, 2022

Inaccurate medical diagnosis, rude staff, and long outdoor wait times.

NeverCustomer ServiceFrom Google Reviews
Dec 1, 2021

Long wait times and incorrect medical diagnosis by staff.