CityMD West 146th Urgent Care
🩺 Health & Wellness · New York
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Long wait for prescription and unprofessional staff behavior.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Facility scheduled the incorrect medical test for the patient
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
The clinic failed to accurately diagnose and treat the patient.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Doctor caused physical injury to patient's ear during examination.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Long wait time to see a doctor for a cold
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Long wait time caused by staff failure to check patient in
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Excessive wait times and lack of organization in patient intake.
Staff member worked while sick and transmitted illness to patient
Long wait time and unprofessional staff attitude
Doctor was dismissive and provided inadequate care during the visit.
Doctor failed to perform a physical examination on injured ankle
The doctor was rude and dismissive of patient questions.
Long wait times despite having a scheduled appointment
Doctor provided dismissive care and failed to offer effective treatment options.
Staff provided false billing information and overcharged the patient's debit card.
Physician was unprofessional, dismissive, and refused to provide further care.
Staff provided unprofessional care and refused to treat a confirmed infection.
Doctor refused to prescribe necessary antibiotics for a dental abscess
Staff provided poor patient care and failed to perform necessary vitals.
Doctor provided incorrect diagnosis and treatment for kidney condition