CityMD West 181st Urgent Care
🩺 Health & Wellness · New York
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Doctor provided poor care and sent prescription to the wrong pharmacy.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Patient misdiagnosed with a UTI leading to hospitalization.
Business reply on Google
Thank you for your kind feedback. We're delighted to hear that you had a positive experience with our team. We remain committed to providing compassionate and efficient urgent care.
Medical staff failed to diagnose pneumonia during an urgent care visit.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Doctor failed to diagnose respiratory failure and ignored patient symptoms.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Staff sent prescriptions to the wrong pharmacy and missed a medication.
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Staff errors in drug testing documentation caused significant employment and financial…
Business reply on Google
Hi - Thank you for your review. We appreciate your feedback, and we always strive to exceed your expectations. Our Patient Relations Team would appreciate the opportunity to learn more. Please email us at [email protected] or call 908-977-9499. Thanks again.
Staff member was rude regarding waiting room policy
Doctor provided inadequate examination and unprofessional conduct during the visit.
The doctor was unkind and impatient during the medical consultation.
Staff referred patient to a fraudulent business for unnecessary services.
Provider rushed ear wax removal procedure due to clinic closing time.
Staff failed to send prescription and provided poor patient care.
Staff discriminated against patient and provided poor medical care.
Incompetent staff and excessive wait times for a blood test.
Staff mistakenly checked out the wrong patient and delayed care.
Doctors are dismissive and unprofessional regarding pediatric medical care
Doctor was hostile and unprofessional during the medical consultation
Doctor failed to perform necessary medical examinations for respiratory symptoms.
Doctor was dismissive and verbally aggressive during a medical consultation.
Medical records were not updated and prescription was not processed.