CityMD Westchester Square Urgent Care

Incorrect diagnosis of ear infection leading to worsening condition

Doctor refused to change prescription to a covered generic alternative

Doctor displayed unprofessional behavior and lacked empathy toward patient concerns.

Physician failed to perform physical exams or provide appropriate medical treatment

Front desk staff were unprofessional and disrespectful to senior citizens.

Doctor failed to provide medication for child with high fever

Staff provided unprofessional care and failed to send the required prescription.

Doctor was dismissive and unprofessional during the medical consultation.

Medical staff provided incorrect diagnoses and medications twice.

Staff provided poor service and refused to treat patient injuries.

Staff caused long wait and failed to provide requested blood work.

Doctor prioritized survey feedback over providing necessary medical testing.

Doctor was rude and dismissive regarding patient symptoms and questions.

Inaccurate rapid test results and unprofessional staff communication.

Staff neglected patient in exam room until closing time.

The doctor performed the wrong type of COVID test.

Unprofessional staff behavior and long wait times for medical documentation.

Staff provided incorrect information regarding lab result turnaround times.

Nurse was rude, judgmental, and dismissive of patient condition.

Providers exhibit discriminatory bias and dismiss patient medical history and concerns.