Classique Car Rentals Jacksonville JAX
🚙 Rental Cars · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
online booking failed to secure rental despite payment
unmanned office and long wait times to retrieve rental keys
Overcharged for a dirty vehicle with poor customer service follow-up.
Rental reservation was cancelled and business requested sensitive information via Gmail.
The company failed to return multiple security deposits to the customer.
Unexpected transfer fees and slow deposit return process
Business charged for cancelled reservation and refused to issue a refund.
Business reply on Google
Hello Joseph, We are asking you kindly to please remove this review, you did not rent a car with us, we have no credit card information for you whatsoever so how did we charge your card? Please share an image of the charges you are stating we put on your card. It is obvious this review is malicious and will be writing to Google's attention so they can remove it.
unexpected hidden cleaning fees and charges added to rental contract
Overcharged fees, dirty vehicle, and poor customer service experience.
delayed return of rental car deposit and lack of communication
excessive wait times and unauthorized additional charges
Company failed to provide reserved vehicle and refused a refund.
Reservation cancelled without notice or refund upon arrival