Clean Luxe Beauty

Business reply on Google

Hi Chloe, We're truly sorry we couldn’t fit you in yesterday. We do our best to keep our schedule updated throughout the day, but unfortunately, there can be delays when ClassPass syncs with our booking platform. We’re aware of this issue and regularly cross-check appointments. In your case, we noticed the conflict within 30 minutes of the appointment being made and canceled the appointment as the time slot was no longer available. We hoped that would allow enough time for you to see the cancelation and find another time slot. We completely understand how frustrating this can be especially since those 5pm time slots fill up quickly with a lot of clients needing after work hour availability. We're truly sorry we couldn’t offer a suitable alternative at that time. We’d love the chance to make this right as well as find a time that works perfectly for you. Please don't hestitate to reach out to us directly at [email protected] Warm regards, Clean Luxe Beauty