Clove Indian Bistro
🍽️ Restaurants · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Restaurant refused to accommodate specific preparation instructions for an order.
The buffet food quality and taste were poor.
Business reply on Google
Hello Gandla Sorry to hear about your experience that didn’t meet your expectations. But I’m really worried about your taste bud. We take pride of our buffet , we serve almost 30 items in the buffet. If you complained about any specific item then I would have understood. But none of the items were good that doesn’t make any sense. You might have noticed how packed the restaurant was, none of the customers complained about the food other than you . You could have talk to the any of staff at the restaurant. God bless you. Thanks
Staff refused service before the posted closing time.
staff failed to refill buffet items for customers
The buffet food quality was poor and lacked flavor.
poor food quality and unprofessional staff behavior
Food was oily, under-seasoned, and served incorrectly.
The delivery driver stole the food order after pickup.
Business reply on Google
Dear Harman Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent visit to clove Indian bistro . We appreciate your honesty and assure you that we take your comments seriously. We are extremely sorry that our service did not meet your expectations. As you know DoorDash is a 3rd party provider who delivers the food to you. You directly ordered from DoorDash , not through us. If there is any issue with your Delivery you should always contact them, DoorDash is obligated to solve any issues related to your delivery. As you have mentioned we made the food, gave it to the dasher & he stole it. So please contact DoorDash. I think we know what to do from our side. Thanks
Hair found in food and poor employee behavior.
Business reply on Google
Dear Shanto Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent visit to clove Indian bistro . We appreciate your honesty and assure you that we take your comments seriously. We are extremely sorry that our service did not meet your expectations. Please feel free to give me a call @614-974-4544 (owner) I would like to discuss this issue personally.
Staff ignored the order for twenty minutes and requested further waiting.
Poor food quality and dismissive staff response to complaints
The chicken biryani served was actually pulao with boiled chicken.
Business reply on Google
Dear Ritesh Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent visit to clove Indian bistro . We appreciate your honesty and assure you that we take your comments seriously. We are extremely sorry that our service did not meet your expectations. Please feel free to give me a call @614-974-4544 (owner) I would like to discuss this issue personally & take care of it. Thanks
The restaurant staff was arrogant and disinterested during the meal.
Business reply on Google
Dear Nikhil Thank you for taking the time to share your feedback with us. We sincerely apologize for your disappointing experience during your recent visit to clove Indian bistro . We appreciate your honesty and assure you that we take your comments seriously. We are extremely sorry that our service did not meet your expectations. Please feel free to give me a call @614-974-4544 (owner) I would like to discuss this issue personally. Thanks
The restaurant provided vegetarian food instead of the ordered chicken dishes.
Owner refused to replace food and argued with the customer.
Business reply on Google
Mihir we appreciate your business and sorry that our tandoor chef could not make the naan to your liking. Generally we would try our best to make things right and make sure you have the best experience at our restaurant, however, we will not tolerate foul and offensive language towards any of our servers or employees, similar to what 3 of our servers experienced with you. At Clove, our employees are like family and we treat them with respect and dignity just like we treat our customers. Other customers who witnessed the situation sympathized towards the servers as well. We would love to have you back but please be respectful to our employees and people around you, in future. Thank you!
The restaurant served stale and poor quality biryani.
The customer experienced poor service at the restaurant.
The Punjabi food and vegetarian dishes were of poor quality.
Business reply on Google
Hi Rashmikant, thank you for visiting us and providing your valuable feedback. I’m sorry to hear you didn’t enjoy your food as much as we hoped. As you might have noticed that we had hour and half waiting to dine in that day, Clove staff did their best to accommodate your party and arrange seats for you guys that day. I hope you enjoyed the service! We request that you come in again and allow us to serve you one more time. Please ask for Russel. We would love to speak to you and make sure you are well taken care of. Hope to see you soon!
The food served had an unpleasant and overpowering turmeric smell.
Business reply on Google
Hello, I’m really sorry for your experience. I request you to give us another chance. Please visit or call the restaurant and speak to Rasel. We would love to speak to you and make things right. We are confident that you will like our food!