Club Fitness New York

The gym is unsanitary and the cancellation process is difficult.

Front desk is consistently unstaffed

The gym lacks functional air conditioning despite repeated management promises.

The gym air conditioning is not functioning during warm weather.

The gym lacks air conditioning during the summer months.

The gym is dirty with outdated and broken equipment.

gym refused to waive administrative fee despite customer medical absence

Gym facilities are dirty and equipment is poorly maintained.

Gym equipment is broken, dirty, and poorly maintained.

Poor management, staff harassment, and unsanitary facility conditions.

The gym facilities are unsanitary and poorly maintained.

The gym locker room and floor are consistently dirty and unmaintained.

Poor facility maintenance and lack of cleanliness in the gym

Gym refuses day passes and charged for months after cancellation.

Front desk staff member exhibits rude and unwelcoming behavior toward clients.

Gym refuses day pass access to former members

Manager failed to return phone calls regarding gym membership questions.

unauthorized convenience fee charged for a claimed payment decline

Staff refused entry despite prior confirmation of early morning membership registration.

Gym has poor air conditioning and dirty bathroom facilities.