Coast Flight Training

Business reply on Google

Thank you for your thoughtful feedback. Your input is valuable and helps us continue to grow. We wish you all the best in your training and future flying.

Business reply on Google

Thank you for sharing your concerns. We’re sorry to hear about your family’s experience, and we take feedback about training standards, scheduling, and communication very seriously. Our stage checks and training structure are designed to ensure safety and FAA compliance—not to create unnecessary costs—and we regret if this was not clearly communicated. We’d appreciate the opportunity to learn more and address your specific concerns directly. Please feel free to contact us at [email protected]. Your feedback helps us continue improving the training experience for all students.

Business reply on Google

Thank you for sharing your concerns. Being a good neighbor in the communities surrounding our airports is something we take seriously, and we appreciate the opportunity to address this. Our instructors and students are trained to operate within designated training areas, follow all FAA regulations, and adhere to established traffic patterns and noise abatement procedures. Respect for the community is a core part of how we train every pilot who comes through our program. It's also worth noting that our airport hosts a wide variety of aircraft beyond flight training, including private operators, charter flights, and municipal aircraft such as fire department and police helicopters. From the ground, it can be difficult to identify which aircraft belongs to which operator. We're committed to being good stewards of the skies and good neighbors on the ground. The Coast Team

Business reply on Google

Thank you for sharing your concerns. We’re sorry to hear that your family’s experience did not meet expectations. We take feedback about communication, costs, and instructor conduct very seriously, as our goal is to provide a supportive and transparent training environment for every student. We would appreciate the opportunity to learn more about what happened so we can address it directly and make improvements where needed. Please contact us at [email protected]. Your feedback is important to us, and we’re committed to ensuring a positive experience for all students and families.

Business reply on Google

Jacob, thank you for taking the time to share this, and for the kind words about Dejan and our aircraft. We want to be straightforward: the instructor engagement you described is not the experience we expect any student to have at Coast Flight. Our CFIs, like Dejan, are typically deeply invested in their students' progress, and hearing that wasn't your experience across the board is something we take seriously. We're using your feedback to take a closer look at instructor accountability, phone use during ground lessons, and how we support students through CFI transitions so this doesn't happen again. Regarding the refund delay, we apologize, that should have been handled far more quickly. Please reach out to us directly at 858-279-4359 or [email protected] so we can resolve it right away. We appreciate you flagging all of this; it's how we get better.

Business reply on Google

Thank you for taking the time to share your feedback, and we're sorry to hear that your experience with our cancellation policy left a negative impression. We understand that flight training is a significant investment, and we never want a policy to feel like an obstacle. To provide some context, our 48-hour cancellation policy exists because scheduling is a critical part of running a safe and efficient flight school. When a lesson is canceled on short notice, it creates a hole in the schedule that is very difficult to fill, which affects our instructors, our aircraft utilization, and other students who could have used that time. These costs are very real for a school of our size, and the policy helps us protect the reliability that our active students count on. That said, we hear your concern about cost and communication, and we appreciate the feedback. We wish you the very best in your continued flight training and hope you reach your aviation goals. The Coast Team

Business reply on Google

Hello Jerry, I'm so sorry for any miscommunication. Unfortunately, these are all VA regulations that we must follow as a vocational school. These are not Coast policies but rather, GI Bill rules that must be followed per their guidelines. We value our veterans and aim to offer the best experience possible.