Coleman American Moving Services, Inc.
🔧 Home Services · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The company failed to meet scheduled packing and delivery times.
The moving company allegedly stole personal property and denied reimbursement claims.
unprofessional staff, poor packing, and significant delays during a military move
Staff members are unresponsive and ignore customer inquiries.
Poor packing quality resulted in disorganized boxes and damaged personal items.
Business reply on Google
Thank you, Ernessie, for your wonderful feedback! We're glad to hear that our team's professionalism and communication made a positive impact on your packing experience. Your recommendation means a lot to us!
The moving company failed to arrive and stopped answering phone calls.
Items arrived damaged due to negligent packing and improper storage.
Business reply on Google
Thank you, Cheyanne, for your wonderful feedback! We're glad to hear that Glenda, Hector, and Eli provided you with such a professional and organized moving experience. Your satisfaction means a lot to us!
Movers damaged household items and provided unprofessional service during delivery.
Moving company caused extensive property damage and provided inadequate claim…
Overcharged for weight and damaged items during relocation process.
Moving company caused significant delays, unprofessional staff, and damaged or missing…
Moving crew arrived two hours past the scheduled arrival window
Moving company provided incorrect equipment and insufficient staff resulting in damaged…
Business reply on Google
Thank you for taking the time to leave us a review. Coleman Worldwide prides itself on offering the most professional services available and we regret any time a customer is less than pleased with the services received. Your feedback is important to us. Please contact us at [email protected].
Damaged goods, missing items, and poor handling during a military move.
Business reply on Google
Anna, we regret that you were not pleased with your recent move. Can you send us some more info on your move (name, origin/destination, reg/gbl #) to [email protected]?
inexperienced staff caused furniture damage during the moving process
Business reply on Google
Corey, thanks for the feedback. We have shared your response with our team.
The delivery company failed to adhere to the scheduled appointment time.
The delivery was missed and the manager blamed the customer.
Delayed arrival and damaged items during the moving process
Delivery staff lacked proper equipment and training for heavy lifting
Moving company damaged belongings and lost multiple household items.
Business reply on Google
Liz, we regret to learn you were not pleased with your service, and that you are currently missing some items. We have shared with our team in San Antonio and understanding they're doing a search for the missing crates. We do hope this will be resolved for you soon.